Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Erica Shipley, Harrow
31 May 2024 18:14
'Thrilled to have my new plan chest!'
Because I was worried about ordering from an unknown company, I phoned them and was able to speak to a real person, not an automated voice. That was reassuring. Once I’d paid, the process was actually a week or so quicker than they had told me. Everything went very smoothly and it was delivered to me by 9.00am. I was impressed.
Thank you very much for your review, it is greatly appreciated.
Lindsay MacLeod, London
30 May 2024 12:49
'Recommended'
First class. I like the fact postage was free but with the warning that if you were not there to receive package, postage would be charged.
Thank you for taking the time to leave great feedback.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Excellent product and excellent delivery service.
Sylvia Prestwich, Northamptonshire
30 May 2024 09:17
'Quality projector screen'
Good. Deliver driver phoned half an hour ahead of delivery. I texted him instructions to leave in a safe area - all went well.
Thank you very much for your really great feedback, we are so pleased that the delivery went so smoothly for you.
Trusted Customer
29 May 2024 11:10
'Great'
Good service thank you
Great to hear, thank you for taking the time to leave a 5 star review.
Zap Endura Round Table Top - 600mm
Good service good product
Trusted Customer
28 May 2024 08:45
Zap Maya Bar Stool - 750mm
Sam Clements
27 May 2024 12:05
Brilliant communication
Nautilus Java 200 Operator Chair with Fixed Arms
Great service - thank you
Pamela Jackson, Truro
26 May 2024 09:32
'Nautilus office chair.'
The chair arrived on time when it was promised. It was well packed no damage and easy to assemble.
We appreciate you taking the time to leave great feedback.
Nautilus Westminster Bonded Leather Executive Chair
We were very impressed from the start of ordering to the day of delivery. The chair came at the time we were promised it, and the assembling of the chair was very straightforward. We are delighted with the whole experience thank you.
STEVEN ROSE, Windsor
24 May 2024 14:03
Monarch Computer Trolley Tower Workstation
Looks good and does the job fine, well impressed fits all my pc gear.
Trusted Customer
23 May 2024 08:13
spot on service - easy to order and good delivery
Thank you for the really fantastic feedback.
Zap Maya Bar Stool - 750mm
Really pleased with the stools. Exactly what I wanted. Sturdy, great colour and good delivery.
John Wood, Bromborough
23 May 2024 06:19
'New office furniture'
Delivery was quick and straightforward. No issues.
Thank you very much for the great review of our service.
Gentoo Rectangular Desk with Single Cantilever Legs - 1600mm x 600mm
All the pieces were delivered. It did not take long to assemble. looks solid. No issues.
Bisley Contract 4 Drawer Steel Filing Cabinet 1321mm
It looks good and works as expected. Delivery was straightforward and quick. no isuues.