Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
4 March 2024 14:46
'Efficient & good quality'
Efficient delivery and good quality office chair
Thank you very much for the really great 5 star review.
Nautilus Luna Designer Mesh Chair
Efficient delivery service. Good quality office chair - very comfortable.
Goods arrived in good condition and the optional extra of pre assembly was a bonus. Thank you and I would order again.
Trusted Customer
4 March 2024 10:58
'Quality product- Easy ordering and quick delivery'
I ordered the chair on Monday when Office Furniture Direct advised me by email that it was back in stock and it was delivered next day! Very impressive.
The chair is very attractive, was easy to assemble and looks to be good quality but early days yet so time will tell.
This is really fantastic to hear, thank you very much for taking the time to leave such great feedback.
Nautilus Aura High Back Bonded Leather Executive Chair
Attractive chair. Easy to assemble.
Jones Adeniyi
4 March 2024 08:34
Great product and customer support advice regarding availability of stock.
Thank you very much for the really great review of our services.
Nautilus Aura High Back Bonded Leather Executive Chair
excellent quality and product as depicted.
Trusted Customer
4 March 2024 08:21
An excellent service and value for money. Just what we needed at a reasonable price and in time for our purpose.
Thank you very much for taking the time to leave such great feedback of our service and value for money.
Dams Taurus Chrome Frame Stacking Chair - Pack of 4
Very good value for the money
Samantha Craddock
4 March 2024 07:46
Sturdy desk, easy to assemble. exactly what we wanted
Brilliant to hear, thank you for the really great feedback.
Gentoo Back to Back Desk with H-frame Leg 1200 x 1600mm
sturdy desk easy to assemble
Gentoo Back to Back Desk with H-frame Leg 1400 x 1600mm
sturdy desk. easy to assemble
Trusted Customer
2 March 2024 13:50
'Good product and fast delivery'
Very efficient and easy to deal with. Slight issue resolved very quickly.
Thank you very much for taking the time to leave such great feedback.
Dams Double Door Desk High Cupboard - 800 x 600mm
Great product. Sturdy and robust.
Trusted Customer
2 March 2024 08:49
Delivered really quick. Driver very helpful and polite. Website easy to understand, ordered with ease
Thank you for taking the time to leave such great feedback, it is very much appreciated.
Nautilus Santiago Leather Executive Visitor Chair - Brown
Nice chair, seems to be comfortable.
Trusted Customer
2 March 2024 08:47
'No hassle'
No bother at all
Thank you very much for your 5 star review of our service.
Stewart Hutchinson
29 February 2024 15:47
'A great service'
Thanks for your review!
BJS Home Delivery
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RW
Rottingdean Whiteway Centre
0 reviews
GB
Invited
Chsirs
I am the service coordinator at a local community centre, and we required old and damaged chairs replacing.
I ordered 2 packs of 4 chairs. They were delivered on time and are of a good quality.
Unfortunately one of the chairs had a split in the plastic chair back.
The customer services were excellent.
A form was sent by return email requesting a photo. The replacement chair arrived the following day. The damaged one was removed at the same time.
Overall an excellent service from the company and the delivery firm.
I would not hesitate to recommend them, and will be buying more chairs in the future..
Date of experience: 29 February 2024
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Thank you for taking the time to leave great feedback.
Dams Taurus Black Frame Stacking Chair - Pack of 4
Good quality chairs and excellent customer service.
Trusted Customer
28 February 2024 16:08
'Quick service- Easy to build'
Quick service was delivered within 24 hours of ordering. Very easy to build only took 30 minutes (2 people). Looks great
Thank you very much for taking the time to leave such great feedback.
TC Single Upright Rectangular Desk with Single Cantilever Legs - 1800mm x 600mm
Is exactly what I needed.