Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
23 February 2024 16:17
'Delivered on time'
Delivered on time
Brilliant to hear, thank you for taking the time to leave feedback.
Gentoo Wave Desk with Panel End Leg 1400 x 990mm
Delivered on time - good quality
Charles Neate
22 February 2024 16:35
The seat was easy to build and the seat is comfortable. I would recommend it highly
Thank you for your really great feedback and recommendation.
Trusted Customer
22 February 2024 15:58
'New office chair for hubby arrived promptly, very smart.'
Very good service, excellent in fact. Chair looks ‘delicate’ but is actually very strong. We were not kept waiting for delivery, the item ( very heavy) at our front door inside our sheltered accommodation, and was carried in for hubby by the courier.
Thank you very much for your really fantastic 5 star review, we appreciate the great feedback.
Nautilus Aura High Back Bonded Leather Executive Chair
To begin with, despite the weight, the chair looked very delicate, compared to the elderly one it is replacing. But with the addition of an extra seat cushion and a lumbar support it is proving to be an excellent buy. Very pleased indeed.
Trusted Customer
22 February 2024 09:11
'Good quality and good price'
Quick and efficient service. Good quality office chair.
Thank you very much for taking the time to leave such fantastic feedback.
Nautilus Beta Mesh Chair
I think that for the good cost you get good quality. Sturdy office chair with good back support.
Trusted Customer
20 February 2024 21:14
'Quivk delivery and easy assembly of table'
The delivery was quick and easy. Table was easy to assemble. Slight damage on the table surface and a chipped corner but I don't have the time to wait for a replacement.
Thank you very much for taking the time to leave such great feedback.
Trusted Customer
20 February 2024 20:01
'A great buy, so comfortable'
Fast and delivery, also no fuss
Will buy more
Fantastic to hear, thank you for your 5 star review.
Dams Taurus Black Frame Stacking Chair - Pack of 4
excellent very comfortable will buy more
Colin Mackenzie
20 February 2024 08:27
'Good product and professional service.'
Everything was good apart from delivery 6 working days. But goods were first class and everything was there.
Thank you very much for the honest feedback.
Dynamic Impulse Corner Desk with Cable Managed Legs - 1200mm x 1200mm
Just what I hoped for. All parts were present.
Trusted Customer
20 February 2024 07:31
'Good light foldaway tables'
As over Xmas period quite a wait for tables which was advised but delivery not on day that was confirmed. After phone call they were delivered next day but no phone call to say time as promised and found them outside the building, luckily well wrapped as was raining but tables are great for what we need and colour samples provided quickly
Thank you for the positive feedback, we appreciate your comments.
Jenni Hardy
17 February 2024 08:03
'Excellent quality product'
Excellent quality and perfect functionally. This two drawer cabinet is just what I was looking for.
We highly appreciate your feedback. Thank you.
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
Good value for money and looks good too.
PAUL DANIELS
15 February 2024 10:40
'Fantastic Service and support'
Excellent service from placing my order to receiving my product within a matter of 48hrs fantastic.
I had a slight issue with the chair not performing as it should . I discussed this with Claire at Office Furniture Direct , she sent me some information on how to resolve the issue which was successful. Fantastic service and support , now enjoying the chair in my home office
Thank you for your positive review, we are always happy to help.