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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (966 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 29 of 97
Excellent

Michael Burcombe
30 October 2023 08:53

Good value for money quick service,ordeed one day came the next ?

This is really great to hear, thank you very much for your fantastic comments.

Excellent

Trusted Customer
29 October 2023 07:42

'Comfortable chair'

Comfortable chair, reasonably priced and delivered in timely manner

Thank you very much for the really fantastic 5 star review.

Comfortable chair, reasonably priced and delivered in good time

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Excellent

Wendy Gooding
27 October 2023 11:10

Efficient and reliable. Made up chair delivered to my door.

This is really great to hear, thank you very much for your review.

Quality & spec as advertised

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Excellent

Trusted Customer
26 October 2023 22:33

'Good service, good value for money.'

Originally supplied item had a manufacturing fault, phoned customer service on Friday, a replacement unit was delivered on Monday. Excellent service.
Would I recommend Office Furniture Direct - yes.

Thank you for the really great review of our service and for your recommendation, it is very much appreciated.

Looks good with the grey oak desk

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Excellent

Trusted Customer
26 October 2023 09:12

'Excellent'

Helpful when I called - directed me to best option. Efficient and friendly delivery. High quality pedestal

Fantastic to hear, thank you for taking the time to leave such great feedback.

Excellent

Victor Oilveira
22 October 2023 15:16

great product

Thank you very much for the fantastic 5 star review.

good product, looks good.

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Excellent

Trusted Customer
17 October 2023 09:35

'Smooth Ordering and DDelivery'

Very Good Service. Ordered on line and given a 2 day window when the delivery would take place. Then notified by the carrier on the day of a 1 hour window for the delivery. ---- Would I use Office Furniture Direct Again ? ...yes

Thank you for taking the time to leave such a great review of our service and delivery, it is very much appreciated.

Quality Product - That is why I purchased this item

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Quality Product that is why I purchased this item

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Excellent

Christopher Blyth, Norwich
16 October 2023 14:21

'An excellent experience from start to finish.'

Excellent in all ways.

This is really great to hear, thank you very much for the fantastic review.

Good product and well packaged.

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Excellent

Trusted Customer
16 October 2023 11:19

'First Class Service'

extremely efficient with good communication

Thank you very much for your really brilliant review of our service.

Exactly as described on website

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Excellent

Trusted Customer
16 October 2023 09:48

'Excellent!'

Excellent service and product.

Thank you very much for your really fantastic feedback.

Excellent service and product!

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