Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
13 November 2023 10:25
I was given a 3 day delivery window when the place of delivery was not manned and so It was very difficult to ensure I was available during those days. Also on the day of delivery I was sent a text to say that he was outside the unit at 7:15am.
Monarch 21 Shallow Tray Storage Cupboard with Lockable Doors
The cupboard itself is great.
alan williscroft
12 November 2023 17:33
Delivered within 48hrs as promised. Pleased with quality of furniture. Whilst some assembly was necessary the draw units came preassembled which was a pleasant surprise (was expecting complete flat pack). My home office has been transformed!
Thank you very much for taking the time to leave such wonderful feedback.
Trusted Customer
12 November 2023 08:42
Great quality, great service.
Really fantastic to hear, thank you for the review.
Nautilus Tyrol Compact Desk with Suspended Underdesk Drawer - Black Frame - Walnut Finish
Great desk. Second purchase from here.
Trusted Customer
11 November 2023 13:33
Only arrived a few days after ordering.
Great to hear, thank you for your feedback.
Nautilus Santiago Leather Synchronous Executive Chair
Looks nice and comfortable but a little difficult to assemble If you are not used to that type of work.
Claire Mosedale
8 November 2023 10:20
Communication was good, they delivered on time and the product was just what we were looking for.
Thank you for the great 5 star review, we appreciate you taking the time to leave such fantastic feedback.
Pauline Collins
8 November 2023 08:02
'Fast delivery, excellent chair'
Really great service, read reviews, ordered chair, very quick delivery and very comfortable office chair
Thank you for the really great feedback, we appreciate you taking the time to leave such positive comments.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
I haven’t yet sat in chair all day but it is very supportive and comfortable
Trusted Customer
7 November 2023 10:49
Great chair for the price, fast delivery
Brilliant to hear, thank you very much for the great review.
Norman Siggs
1 November 2023 12:31
The ordering of the office chair was easy, the item arrived when they said it would and it was easy to assemble.
Thank you for your review and for the really amazing comments.
Dams Vantage 100 Operators Chair
its what I expected and I think it is value for the money.
Trusted Customer
1 November 2023 08:30
'Very comfortable'
Fairly simple to assemble. The arm rest heights are adjustable, well padded and good for those with arthritis. Overall good solid build.
Thank you for your fantastic 5 star review of your new chair.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Good solidly built chair.
geoffrey evans, Horncastle
31 October 2023 14:21
Easy online ordering system, good site for searching items, good communication, The chair is excellent for such a low price.
Thank you for the really lovely review and fantastic comments.
TC Club Black Frame Fabric Chair
really good quality chair at excellent price.