Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Mark Rennie
20 December 2023 20:01
'Really good.'
Fast fast, fast!
Brilliant to hear, thank you for the fantastic 5 star review.
Nautilus Java 200 Draughtsman Chair
Fast, fast, fast, really good quality.
Trusted Customer
20 December 2023 17:55
Through the website, I was able to set up an email alert for when the items I wanted came into stock.
I could always get through to someone on the phone if I had questions.
Thank you very much for taking the time to leave such great feedback.
Essentials Medium Narrow Bookcase - Oak
Easy to assemble. A robust and good-looking product. I particularly like that the shelves are adjustable in height.
William Lloyd
20 December 2023 10:37
The service was effiscient so thnks for your prompt attention!
Brilliant to hear, thank you very much for your feedback.
Trusted Customer
20 December 2023 10:33
good quality and reliable delivery
Great to hear, thank you for the fantastic review of our service.
Gala Rectangular Desk with Twin Cantilever Legs - 1200mm x 600mm
Good quality and reliable delivery
Trusted Customer
18 December 2023 07:48
'A very good chair but faulty fittings.'
A very comfortable and solid chair. Arrived within a week.
Thank you very much for taking the time to leave feedback.
Please let us know if you need any replacement fittings sent out to you for your chair.
Dynamic Galloway Executive Chair
Godd value. Pity that one of the bolts did not fit. This should have been picked up in quality control before despatch.
Andrew Hogg
15 December 2023 21:30
'Reliable and great quality and service.'
Always great quality and service.
Thank you for the really fantastic review of our service.
Trusted Customer
15 December 2023 10:15
'Great service.'
Very helpful customer service. Clear delivery arrangements.
Really fantastic to hear, thank you very much for your review.
Gopak Contour 25 Folding Table - (W) 1220 x (D) 760mm
Good quality folding tables.
Jayne Egerton
13 December 2023 14:31
Quick delivery, good quality product
Thank you for the really great review, it is very much appreciated.
Trusted Customer
13 December 2023 13:43
Efficient service on telephone. Arrived a day later than originally informed.
Thank you for your review.
Next day delivery is usually if the items are ordered by 2pm, however as it is December unfortunately as much as we try our couriers are very stretched at this time of year.
Trusted Customer
13 December 2023 10:49
'Great service'
very quick and professional service . Chairs provided were perfect.
Thank you very much for taking the time to leave such great feedback.