Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
8 July 2023 00:55
Very efficient and product exactly as described and beautiful quality
Thank you for the great review, we really appreciate your comments.
Gentoo Desk High 3 Drawer Pedestal 725 x 426 x 600mm
Great quality exactly as described
Trusted Customer
7 July 2023 06:03
Easy to use online ordering. A speedy delivery and a quality product.
Fantastic to hear, thank you for the great 5 star review.
Dams Executive Pedestal 3 Drawer - 426 x 600mm
A quality product well made
EILEEN WELLS
2 July 2023 12:29
My parcel arrived only 2 days after i'd ordered it,excellent.
Really great to hear, thank you very much for the fantastic five star review.
Graham Lees
30 June 2023 10:30
'Excellent product and service'
Excellent service, delivered on time, delivery drivers very helpful. product was well packaged and easy to assemble with detailed instructions.
Brilliant, thank you very much for taking the time to leave such positive feedback.
Gentoo Rectangular Desk with Panel End Legs and 3 Drawer Fixed Pedestal - 1200mm x 800mm
Easy to assemble and good quality
Steve Kingscott
27 June 2023 13:09
Delivered on-time.
Great to hear, thank you for taking the time to leave great feedback.
Gentoo Deluxe Double Door Desk High Cupboard 725 x 800 x 600mm
Assembly good, lock very poor!
David Lewis
27 June 2023 12:38
...........
Thank you very much for the five star review of our service.
Paul Austin Reeve, Ipswich
27 June 2023 08:47
'All good'
All went well and there was good communication to clarify which Table I wanted. Delivery was good and I am pleased with my purchase
Thank you for the really great 5 star review of our service, it is appreciated very much.
Gopak Economy Folding Table - (W) 915 x (D) 610mm
Just what I needed - excellent product
Paul English
25 June 2023 09:34
'Good quality and service'
Fast, reliable, reasonable price.
Quality is pretty good, instructions for building were not great
Thank you very much for leaving feedback, we will certainly look into the assembly instructions and see if we can do better.
Gentoo Corner Desk with Twin Cantilever Legs - 1800 x 1200mm & Desk High Pedestal
Good quality, poor instructions for assembly
Trusted Customer
23 June 2023 09:17
'Product excellent. Communication could be better.'
The table height offered was not a standard working height. Fortunately I spotted this and got my order changed to a standard height. The communication confirming the change could have been more prompt. I had to call twice.
Thank you for taking the time to leave feedback, we appreciate your comments as this helps us improve our service.
Jean Lenton, Newquay
21 June 2023 19:23
'Speedy and efficient service'
Excellent service, ordered and received within days!
Thank you very much for the brilliant 5 star review of our service.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Good quality mat, fitted perfectly under my desk