Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 12% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
Anne Ross
7 June 2023 21:52
'Great chair at a great price'
Sent out quickly processed quickly over the phone
Thank you for taking the time to leave such great feedback, we appreciate your comments about our service.
Trevor Wood
7 June 2023 18:39
'Splendid product as advertised. Excellent next day delivery'
Good selection of products. Next day delivery
Thank you for the really great review of our service and delivery.
TC Banquet Chair
![TC Banquet Chair](/Cache/Images/CH0519CH-FRONT-45-2-50x50.jpg)
Very smart and comfortable
Stewart Telfer
6 June 2023 08:41
'A1ervice'
Excellent service and fantastic comms. Will definitely use them again.
Brilliant to hear, thank you very much for the really great review.
Gentoo Double Flat Screen Monitor Arm
![Gentoo Double Flat Screen Monitor Arm](/Cache/Images/57-50x50.jpg)
The design and colour we require, aloows us to progress an office upgrade.
John Wallis
5 June 2023 14:01
Product deleivered quickly with no damage as expected
Thank you very much for the great feedback of your delivery and service received.
RB Boss 5 Tier Galvanised Steel Freestanding Shelving 1800 x 1600 x 600mm
![RB Boss 5 Tier Galvanised Steel Freestanding Shelving 1800 x 1600 x 600mm](/Cache/Images/13507-RB-Boss-Unit-5-x-MDF-Shelf-1800-x-1600-x-600mm-Galvanised-1024-10242x-2-50x50.jpg)
Much stronger than (admittedly much cheaper) version that I bought for personal use
Devon
5 June 2023 11:57
'Desk insert works but very frail plastic makes it look cheap.'
Was expecting a better quality product for the price.
Thank you for your feedback. We are sorry to hear that you are disappointed with the quality of your ABL power module.
Please give us a call on 01480 220311 and we will happily discuss an alternative for you.
ABL Aero Flip Power Module, Black Profile - 2 Mains Power, 1 Smart Charge, 2 Spare Modules
![ABL Aero Flip Power Module, Black Profile - 2 Mains Power, 1 Smart Charge, 2 Spare Modules](/Cache/Images/2F023204-e1628252180410-1024-819-50x50.png)
Long enough for the job. thank you
Pete Gustard, Northumberland
3 June 2023 08:47
'Excellent Customer Care Team.'
I had ordered an aluminium table which arrived on time. Unfortunately after putting it together there was a severe dent in the edge. I phoned & emailed photos. The customer care team were excellent, very courteous and had no hesitation in organising a replacement which arrived within 2 days. Great service
Thank you very much for taking the time to leave such fantastic feedback of our service, it is appreciated greatly.
TC Plaza Aluminium Round Table
![TC Plaza Aluminium Round Table](/Cache/Images/plaza-table-50x50.jpg)
The table is well constructed and looks great. Easy to construct and solid feel.
Rona Belford
1 June 2023 14:18
its great.
Thank you very much for the great review.
Teknik Tek Chair
![Teknik Tek Chair](/Cache/Images/Tek-Chair-Black-50x50.jpg)
Its works exactly as we wanted it to.
Bodo Schmitt, Stackpole,Pembrokshire
1 June 2023 08:03
'A good company for buying shelving'
Ordering was easy, prices were low. Items were well packaged and arrived in good order.
Thank you for the really great 5 star review of our service, prices and delivery.
Richard Edwards
31 May 2023 17:00
'Will certainly use them again.'
A very good product at an affordable price and excellent dispatch and delivery service from the company
Thank you very much for taking the time to leave such positive feedback.
Dams Executive Pedestal 3 Drawer - 426 x 600mm
![Dams Executive Pedestal 3 Drawer - 426 x 600mm](/Cache/Images/1143-2-50x50.jpg)
Very good product for the price
Jeff Hall
26 May 2023 07:05
Good price and fast delivery
Thank you very much for taking the time to leave such great feedback.
Dynamic Portland Task Operator with Arms and Airmesh Seat
![Dynamic Portland Task Operator with Arms and Airmesh Seat](/Cache/Images/KCUP0473-1-50x50.jpg)
A very comfortable chair.