Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 12% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
Helen Williams
20 June 2023 15:50
Outstanding customer service, simple and hassle free ordering process and superb delivery by two team members who phoned in advance to advise of delivery. Highly recommend, thanks!
Thank you for the wonderful review of our service and the delivery team, it is really fantastic when someone takes the time to leave such great feedback.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
![Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal](/Cache/Images/EBS18LO-50x50.jpg)
Outstanding customer service, easy ordering and swift delivery:)
kazza, Pickering
20 June 2023 05:10
'Nautilus studded chair mat for carpet'
Great comms every step of the way to a speedy delivery
Thank you for taking the time to leave a great review of our communication and fast delivery.
Trusted Customer
19 June 2023 10:15
'Great service'
Smooth ordering process, quick delivery was able to sort out issues with us making the wrong purchase without issue. Friendly staff.
Thank you for the fantastic comments of our service, it is greatly appreciated.
Trusted Customer
19 June 2023 06:10
'Delivered on time'
Extremely polite young men who delivered my item.
Fantastic to hear, thank you for taking the time to leave such lovely feedback.
Dynamic Impulse Filing Cabinet - 3 Drawer
![Dynamic Impulse Filing Cabinet - 3 Drawer](/Cache/Images/IFC3-B-50x50.jpg)
Good, strong filing cabinet. Easy to assemble.
Trusted Customer
16 June 2023 07:38
'Recommended.'
Good service, helpful when phoned. Good product at reasonable price.
Thank you for the great 5 star review of our service, it is very much appreciated.
Gentoo Corner Desk with Cable Managed Leg 1400 x 1200mm
![Gentoo Corner Desk with Cable Managed Leg 1400 x 1200mm](/Cache/Images/NC14ELB-2-50x50.jpg)
Good quality. Reasonable price.
Trusted Customer
16 June 2023 07:26
First class service.would recommend them to friends and family
Thank you very much for taking the time to leave really great feedback.
Susan Lewis, Doncster
15 June 2023 07:39
'Great service from ordering if on line to next day delivery'
Ordered the day previous to delivery! Brilliantly efficient ?. We had ordered two a while back and they were comfortable and look quality.
Thank you for the really fantastic review of our service, it is greatly appreciated.
Dynamic Eclipse Plus 3 Lever Operators Chair
![Dynamic Eclipse Plus 3 Lever Operators Chair](/Cache/Images/OP000032-2-50x50.jpg)
Quality product and arrived surprisingly the following day
Trusted Customer
13 June 2023 12:30
Ordered and delivered in under 48 hours. Kept informed of delivery.
Thank you very much for the great review of our service and delivery.
Trusted Customer
9 June 2023 08:34
'Excellent'
Delivered quicker than expected and quality of the chairs is really good
Thank you very much for the review it is very much appreciated.
Nautilus Greenwich Leather Effect Executive Visitor Chair
![Nautilus Greenwich Leather Effect Executive Visitor Chair](/Cache/Images/BCP-T401-BK-GREENWICH-50x50.jpg)
really comfy and a great size
Trevor Beckwith
9 June 2023 07:58
Excellent support with a problem
Thank you very much for taking the time to leave such fantastic feedback of our services.
Nautilus Nexus Two Tone Designer Mesh Visitor Chair
![Nautilus Nexus Two Tone Designer Mesh Visitor Chair](/Cache/Images/BCMK512VBKNEXUS-C-1024-10242x-50x50.jpg)
Good chair but problems assembling