Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 12% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
25 May 2023 08:35
'Couldn't do any better 10 out of 10 !'
Ordered pm, delivered pm next day from Ipswich to Glasgow and no charge ! What a service. 3 emails confirming order details etc too. Gentlemen Perfection !!!! They really do have a super service. Best price in UK too ! Their management should run the Goverment to make Britain great again. Well done Lads.
Thank you very much for your really amazing review, we appreciate the feedback.
Nigel Scaife
23 May 2023 12:10
excellent service
Brilliant to hear, thank you very much for the great review.
Trusted Customer
23 May 2023 07:31
'Good solid desk'
Arrived in good condition within time specified, however I wasn't notified of delivery until AFTER it arrived. Back panel was scratched but not visible once assembled. Good solid desk. Easy to install.
Thank you for your feedback.
If you call us on 01480 220311 we can assist with any damages to your desk.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1800mm x 800mm
![Gentoo Rectangular Desk with Twin Cantilever Legs - 1800mm x 800mm](/Cache/Images/ND188SB-2-50x50.jpg)
Would have given 5 stars if not for scratched panel
Tim Brown, home
22 May 2023 07:05
the process was great. there is a lot of information when investigating the product. the price is quite high, but everything needed was in the delivered package.
my only issue is the image or text didn't indicate that the draws were separate, this would not have been a problem if they would fit under the desk.
The text is also wrong, the desk is self assembly, which in my case was a bonus as i needed to manoeuvre the desk up some stairs.
Trusted Customer
20 May 2023 07:09
Great service
Thank you very much for the 5 star review of our great service.
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
![Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm](/Cache/Images/5990-50x50.jpg)
Just what I needed thank you
Trusted Customer
19 May 2023 13:01
'Very happy'
Excellent delivery service.
Brilliant to hear, thank you very much for the really great 5 star review.
Gopak Economy Folding Table - (W) 1830 x (D) 685mm
![Gopak Economy Folding Table - (W) 1830 x (D) 685mm](/Cache/Images/Economy-Table-1830-610mm-P81-Durham-Oak-50x50.png)
Just what we ordered and very nice tables.
Trusted Customer
19 May 2023 09:03
'Just good'
Quick simple way to order good quality items
Thank you for the review of our services, it is greatly appreciated.
Spaceright Magnetic Mobile Swivel Writing White Boards - 900 x 1200mm
![Spaceright Magnetic Mobile Swivel Writing White Boards - 900 x 1200mm](/Cache/Images/1220-1224-NewCastors-Swivel-Board-text-model-crop-50x50.jpg)
Good product and does what we want it to do
Kevin Stapleton
18 May 2023 16:13
Good and quick service
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
![Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm](/Cache/Images/CP2CCHAIRMATCARPETCLOSEUP-1024-10242x-50x50.jpg)
Its works takes a time to flaten
Bernard Partridge
17 May 2023 14:40
Delivered on time by friendly, courteous delivery man. We had phone call giving us delivery day and time.
Thank you very much for the fantastic feedback
Gentoo Rectangular Desk with Panel End Legs - 1400mm x 600mm
![Gentoo Rectangular Desk with Panel End Legs - 1400mm x 600mm](/Cache/Images/NP146SB-2-50x50.jpg)
Instructions for assembly were clear, concise and in good English! Desk is solid and just what we wanted.
Tim Baron
17 May 2023 11:24
'Delivered quickly'
Delivered on time
Thank you very much for taking the time to leave great feedback.