Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
6 May 2023 07:14
'Easy order process, quick delivery, good product'
Excellent service
Thank you for taking the time to leave great feedback about our service and quick delivery.
Trusted Customer
6 May 2023 01:55
'Great product'
All great apart from it was a left hand unit and the instructions were for right hand.... So they ended up in the bin tbh. I would recommend creating a manual for both sides. Product is great tho
Thank you for the feedback.
Unfortunately due to the fact that the right and left facing desks are very similar Dams use the same instructions leaflet for both.
I am very pleased that you love the desk and hope that the desk aside from the instructions, was reasonably simple to put together.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
See above - you will be receiving less response having this additional box... Many would have closed their browser at this point. Keep it simple, on box. This is confusing
Shaun Martin
5 May 2023 22:43
'Lovely chair, but packaging and delivery could have been better.'
The packaging was damaged as the delivery person had managed to get the chair over a 6ft gate, clearly not done easily. The chip looks great and was easy to put together, however there was 2 slight scratches on the frame. They are not in places you can see, but we don't know when this minor damaged happened.
Thank you for the feedback.
I believe our customer service team has reached out to you requesting images of the damages to your chair so that we can remedy this for you.
Please let us know if we can be of further assistance.
Richard Jankel, London
4 May 2023 13:20
'Excellent product and service'
The product arrived quickly and was excellent.
Thank you for taking the time to leave such great feedback.
Metalicon Kardo Twin Monitor Arms
It was essential to the use of the stand.
Metalicon Kardo Low Profile Mini Clamp
Performed exactly as we wanted
Trusted Customer
4 May 2023 12:23
'Arrived sooner than expected'
Ordered the item Monday was told would be 7-10 business days for delivery. Arrived 2 days later. Very fast delivery
Brilliant to hear, thank you very much for taking the time to leave fantastic feedback - especially when ordering over the Bank Holiday weekend too!
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Very strong and does the job
Philip Burling
3 May 2023 08:29
Very pleased with the desk made from reclaimed wood. Nice to buy something from Vietnam and not China.
Thank you very much for the great feedback.
The Urban elegance range are all beautiful solid pieces made from reclaimed timber.
Urban Elegance Reclaimed Home Desk/Dressing Table
Well made,easy to assemble and looks great
Trusted Customer
3 May 2023 08:02
'Good service'
A really easy buying experience. Thank you
Great to hear, thank you for the 5 star review.
Jennifer Hood
2 May 2023 10:51
Fast delivery, good product. Would recommend.
Thank you for the really great review and recommendation.
Nautilus Aura High Back Bonded Leather Executive Chair
Seems ok though back a bit wobbly.
Trusted Customer
30 April 2023 11:01
'Chair great easy to put together and comfortable'
Exactly as advertised and arrived on time very pleased
Thank you for taking the time to leave such fantastic feeback, it is greatly appreciated.
Nautilus Aura Medium Bonded Leather Executive Chair
Excellent site and a good range of colours
Trusted Customer
25 April 2023 21:39
Fast. Simple. Polite. Effective.
Thank you very much for your really great comments of our service.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Easy assembly. Comfortable.