Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Ross Vitale-Simpson
24 April 2023 09:35
'The quality of the chairs is excellent, easy to build and assemble'
Excellent service and quality products available, Great Delivery service, would certainly use them again.
Thank you very much for taking the time to leave such great feedback of our service and delivery.
Nautilus Resolute 24 Hour High Back Mesh Chair
Good quality chair, easy to assemble, with good instructions, the chair meets the needs of the teacher.
Nautilus Ranger Task Operator Chair
The service was excellent and items delivered in quick time, easy to assemble. would certainly by the chairs again.
Trusted Customer
22 April 2023 22:01
'Excellent product and great service.'
Ordering: Straight Forward
Delivery: Delivered 24 hrs after ordering
Assembly: Straight Forward after eventually locating assembly instructions 'hidden' inside the seat polythene wrapping.
Comfort: First Class
Thank you very much for taking the time to leave such great feedback, it is greatly appreciated.
Nautilus Chair Glide
Great product and very comfortable
Nautilus Kiev Luxurious Genuine Leather Executive Chair
Excellent product and just what I needed to replace the wheels on my Nautilus Kiev chair.
Trusted Customer
22 April 2023 06:56
Delivered within time scale
Thank you very much for your 5 star review.
Nautilus Aura High Back Bonded Leather Executive Chair
Not very comfy at the moment
Trusted Customer
21 April 2023 16:09
Good communication re delivery and desk great! It went together easily!
Fantastic to hear, thank you for the 5 star review, it is greatly appreciated.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1600mm x 600mm
Desk was easy to assemble
Philip Blackburn
21 April 2023 11:40
'Arrived damaged but sorted quickly'
Goods arrived damaged however a replacement part was dispatched quickly and issue sorted within a few days. Once spare part received I if am very happy with the product
Thank you very much for taking the time to leave your feedback, it is greatly appreciated.
Nautilus Aura High Back Bonded Leather Executive Chair
Product is comfortable and looks great in my home office
Paul Benson
21 April 2023 09:14
'Fast delivery and good value'
Great service and fast delivery
Brilliant to hear, thank you for taking the time to leave a 5 star review.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
nice comfy chair easy to assemble
Trusted Customer
20 April 2023 15:13
Service was very fast and efficient. The delivery drivers were exceptional, they unpacked the chairs for us and took away the packaging.
Thank you very much for the really great review of our service and delivery.
Dynamic ISO Chrome Frame Stacking Vinyl Chair
Easy to fit, seem quite stable and strong
Dynamic ISO Shaped Arm Set
The chairs to be good quality for the price paid
Trusted Customer
18 April 2023 09:42
'Excellent service'
Brilliant - Ordered Friday, delivered Monday!
Thank you very much for the really great review of our delivery.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1800 x 1200mm
Well made, looks great., exactly what I was looking for.
Evelyne Wiltshire
15 April 2023 05:26
Very good thank you
Thank you very much for the great feedback.
Povl Larsen
14 April 2023 18:56
'1st class service'
Arrived early by several days. Well packaged and clear warning against using sharp tools to open packaging. All parts of chair well protected. Easy to assemble. Chair looks beautiful and comfy to sit on.
Thank you very much for taking the time to leave such a great 5 star review.
Nautilus Aura Medium Leather Bonded Executive Cantilever Chair
Easy to use, clear instructions, good tracking. Wide selection of colours and plenty of alternative chairs too.