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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,093 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 42 of 110
Excellent

Trusted Customer
26 October 2023 22:33

'Good service, good value for money.'

Originally supplied item had a manufacturing fault, phoned customer service on Friday, a replacement unit was delivered on Monday. Excellent service.
Would I recommend Office Furniture Direct - yes.

Thank you for the really great review of our service and for your recommendation, it is very much appreciated.

Looks good with the grey oak desk

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Excellent

Trusted Customer
26 October 2023 09:12

'Excellent'

Helpful when I called - directed me to best option. Efficient and friendly delivery. High quality pedestal

Fantastic to hear, thank you for taking the time to leave such great feedback.

Excellent

Victor Oilveira
22 October 2023 15:16

great product

Thank you very much for the fantastic 5 star review.

good product, looks good.

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Excellent

Trusted Customer
17 October 2023 09:35

'Smooth Ordering and DDelivery'

Very Good Service. Ordered on line and given a 2 day window when the delivery would take place. Then notified by the carrier on the day of a 1 hour window for the delivery. ---- Would I use Office Furniture Direct Again ? ...yes

Thank you for taking the time to leave such a great review of our service and delivery, it is very much appreciated.

Quality Product - That is why I purchased this item

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Quality Product that is why I purchased this item

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Excellent

Christopher Blyth, Norwich
16 October 2023 14:21

'An excellent experience from start to finish.'

Excellent in all ways.

This is really great to hear, thank you very much for the fantastic review.

Good product and well packaged.

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Excellent

Trusted Customer
16 October 2023 11:19

'First Class Service'

extremely efficient with good communication

Thank you very much for your really brilliant review of our service.

Exactly as described on website

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Excellent

Trusted Customer
16 October 2023 09:48

'Excellent!'

Excellent service and product.

Thank you very much for your really fantastic feedback.

Excellent service and product!

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Excellent

Trusted Customer
13 October 2023 10:30

Delivery was next day, all good

Really great to hear, thank you for taking the time to leave great feedback.

Excellent

Imtyazali sheikh
11 October 2023 19:01

good product and very good service

Thank you very much for your great review of our service.

i am fully satisfied it was according to my expectation

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Excellent

Val Spurr
11 October 2023 11:32

Absolutely brilliant delivery at 7-30am driver very pleasant.

Really great to hear, thank you for the fantastic review.

Excellent service, and product very good

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