Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Parmjit Bansel, Essex, UK
22 November 2023 07:20
Excellent service.
Thank you for taking the time to leave a 5 star review of our service.
Dynamic Impulse Rectangular Desk with Cantilever Legs and 3 Drawer Top Pedestal - 1200mm x 800mm
Excellent product. It’s great that the pedestal was pre-built, cutting the time to put the whole desk together. Very easy to put together.
Nautilus Polaris Executive Chair
Very comfortable chair. It’s very beneficial and time saving to pay the extra to have the chair pre-built.
Anne Kiltie
21 November 2023 20:23
All very smooth including delivery. Had to pay more for Aberdeen but then specified day delivery cost only a very little more on top.
Thank you very much for your feedback, it is greatly appreciated.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 600mm
A good sturdy desk, assembled in less than 20 mins
Karen Brown
21 November 2023 09:59
You are asking for feedback on an item we are yet to recieve.
Thank you for your feedback.
I understand that feefo sent out the review email a little early as you ordered this item on 20th November and reviewed our service the very next day before your items arrived.
Jennifer Stanley
18 November 2023 12:23
'We’ll made table'
Good strong table we’ll made
Really great to hear, thank you for your feedback.
Gopak Economy Folding Table - (W) 915 x (D) 610mm
Just what I wanted for cooking in my kitchen
Trusted Customer
16 November 2023 01:14
Quick delivery and timely follow-up delivery of a replacement part; unfortunate that the wrong part was sent in the first place however.
Dams Senza Mesh High Back Operator Chair
Once the right part was supplied, the chair meets the needs for adjustment, comfort and robustness.
Trusted Customer
15 November 2023 08:55
'Good supplier with huge range of product at good prices'
We order on account and goods dispatched quickly with delivery updates to my inbox, massive range of furniture and helpful staff if you need to ask more around product or lead time info.
Thank you very much for taking the time to leave such great feedback.
Teknik Draughter Ergo Blaster PU Deluxe Chair
These chairs look really good in black, adjustable height and foot rest great, we bought three and have just purchased 3 more, they and are comfy and practical in a healthcare setting as wipe clean.
Ian Elkington
14 November 2023 08:19
'Ticks all the boxes!'
Well packaged, much more realistic price than competitors for a quality product, will be back!
Brilliant to hear, thank you for the 5 star review.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
High quality, low price, very satisfied with this unit. Well packaged on delivery, easy to follow instructions. Very comfortable unit - we will be back for more!
Trusted Customer
13 November 2023 10:25
I was given a 3 day delivery window when the place of delivery was not manned and so It was very difficult to ensure I was available during those days. Also on the day of delivery I was sent a text to say that he was outside the unit at 7:15am.
Monarch 21 Shallow Tray Storage Cupboard with Lockable Doors
The cupboard itself is great.
alan williscroft
12 November 2023 17:33
Delivered within 48hrs as promised. Pleased with quality of furniture. Whilst some assembly was necessary the draw units came preassembled which was a pleasant surprise (was expecting complete flat pack). My home office has been transformed!
Thank you very much for taking the time to leave such wonderful feedback.
Trusted Customer
12 November 2023 08:42
Great quality, great service.
Really fantastic to hear, thank you for the review.
Nautilus Tyrol Compact Desk with Suspended Underdesk Drawer - Black Frame - Walnut Finish
Great desk. Second purchase from here.