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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (963 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 8 of 97
Excellent

Trusted Customer
30 April 2024 15:15

'Ideal mat for carpets'

good service

Thank you very much for your fantastic review.

Easy to install and very sturdy. Good grip on carpet

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Excellent

Jane Lewis, Coventry
29 April 2024 12:28

'Very pleased with chairs'

All done on the website. Easy to use

Thank you very much for your review, we really appreciate your comments.

Exactly what I wanted. Sturdy and good looking

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Excellent

Trusted Customer
29 April 2024 09:57

'Would recommend'

plenty of communication delivered it when they said they would

Great to hear, thank you for your fantastic feedback.

as it stated in description, easy to build

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Excellent

Trusted Customer
28 April 2024 14:53

'A Stellar Experience with Furniture Direct: Exceptional Service.'

Overall, our experience with Furniture Direct has been nothing short of outstanding. From the helpful sales team to the brilliant delivery service and the exceptional quality of the furniture, every aspect of the experience has been top-notch. We wholeheartedly recommend Furniture Direct to anyone in search of quality furniture and unparalleled service.

Thank you very much for your absolutely fantastic 5-star feedback, it is greatly appreciated.

Absolutely! We would highly recommend the Dams Taurus Black Frame Stacking Chair. We purchased 100 chairs to replace the old chairs in our local Community Centre. In fact, we are thrilled to share our positive experience with you. These chairs have exceeded our expectations in terms of comfort, durability, and style. Not only are they sleek and modern in design, but they also provide excellent support for long periods of sitting. Additionally, the stacking feature makes them incredibly convenient for storage and space-saving purposes. Overall, we couldn't be more satisfied with our purchase, and we believe anyone in need of high-quality stacking chairs would benefit greatly from choosing the Dams Taurus Black Frame Stacking Chair.

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Excellent

Trusted Customer
27 April 2024 16:26

'Excellent Service & Excellent Product.'

Excellent service, fast deleivery.

Thank you for the 5 star review.

Excellent

Steve Kirton
26 April 2024 08:35

Average

Trusted Customer
25 April 2024 15:03

Ok

Not good quality for the price. Both desks had same design fault impacting the fitting of the drawer unit.

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Not good quality for the price paid. Both units had a design fault impacting the fitting of the drawer unit to the desktop.

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Excellent

Trusted Customer
24 April 2024 17:19

'Table'

Brilliant kept up to date with the information of when it was to be delivered

Excellent arrived the following day, all the parts are there. It is simple to assemble but I have not fit it yet.

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Excellent

Trusted Customer
22 April 2024 18:55

'Great service'

Very good ordering process and prompt delivery.

Fantastic to hear, thank you very much for your review.

Excellent

Trusted Customer
22 April 2024 15:51

'Quick delivery and efficient service'

Very quick and efficient service

Fantastic, thank you for your review.

Excellent value for the price and relatively easy to assemble. The chair was not purchase for me so I can't comment on it's comfort but it looked well constructed

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