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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,122 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 1 of 113
Excellent

Mark Froggett
27 December 2024 11:04

'Excellent'

Very quick delivery, superb quality chair

Nautilus-Ergo-Luxury-Mesh-24-Hour-Executive-Chair-2.jpg

Delivery was super fast, received the chair next day!
Superb quality chair and easy to assemble alone.

Adjustments make it really comfortable.

Once chair hardness and lumbar were set, I found I can sit on the chair all day and no aches, pains or pins and needles.

Highly recommend

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Excellent

Peggy Harwood
24 December 2024 15:30

100% Service. Will recommend to others in future

I am delighted with this purchase and wish I had bought it a long time ago!
It is very easy to adjust to your requirements. It was delivered promptly and very easy to put together. THANK YOU!

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Excellent

Alex Igel, London
22 December 2024 14:30

'Office chair'

The service was first rate. No complaints whatsoever and no criticisms.

Thank you for taking the time to leave a five star review.

Nautilus-Aura-High-Back-Bonded-Leather-Executive-Chair.jpg

A really comfortable chair delivery was Absolutelyto time. And assembled really well

Wonderful to hear, thank you for taking the time to leave great feedback.

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Excellent

Trusted Customer
21 December 2024 22:16

'Very comfortable chair'

Excellent service, no issues, speedy delivery

Thank you very much for your great feedback.

Nautilus-Luna-Designer-Mesh-Chair-White-Shell.jpg

Not too difficult to assemble (required another person for one of the steps). Very comfortable and excellent value for money.

Thank you very much for your 5 star review.

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Excellent

Trusted Customer
20 December 2024 17:32

'Reliable and trustworthy'

thankyou. nice chair good quality as i expected. helpful customer service lady on email too who responded quickly.

Thank you for your really lovely review.

Excellent

Trusted Customer
20 December 2024 15:13

'Top chair'

straightforward - prompt delivery - there's not much to add, I went on line, ordered and received all very easily and quickly.

Great to hear, thank you for taking the time to leave great feedback.

Excellent

grantley GRIFFITHS, BRIDGEND
20 December 2024 14:54

FIRST RATE

Fantastic to hear, thank you!

good ;roduct for the price surprisingly light and easy to stack.Delivery time was very good

This is really great to hear, thank you for the wonderful review.

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Excellent

Victoria J, Mansfield
20 December 2024 09:16

'Quick and well informed'

Fast delivery, well informed

Great table, easy to assemble and very quick delivery.

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Excellent

Trusted Customer
19 December 2024 07:29

Excellent Service

Thank you very much for taking the time to leave great feedback.

Lovely chair, fast delivery just what we wanted.

Great to hear, thank you for your review.

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Excellent

kevin stephenson
18 December 2024 10:44

'Fast delivery'

Prompt service

Great to hear, thank you.