Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Office Furniture Direct customer service reviews
Trusted Customer
6 August 2024 08:56
'Delivery'
Both items would have delivered better I'd using same courier
Thank you for your feedback.
The items ordered would have come directly from the manufacturers warehouses. Nautilus is in West Bilston and Dams is in Liverpool, so unfortunately this was not possible.
M Goodliff
20 July 2024 17:54
'A good product'
The assembly notes were clear but it would have been helpful to explainn at which point the locking nuts were fitted.
Preferable to have the back of the unit white both sides.
All the nails were very rusty.
Thank you for taking the time to leave your review. If you contact customer services will will be very happy to replace the nails and help you with any assistance.
Essentials Small Narrow Bookcase - White
Trusted Customer
16 July 2024 08:59
Parcels arrived promptly.
Great to hear, thank you for taking the time to leave your review.
Trusted Customer
11 July 2024 08:41
good prompt order to delivery time scale
Great to hear, thank you for taking the time to leave your review.
Chilli Polyurethane Draughtsman Chair
Good well made chair at a good price, despite its name it is used in a FMG factory environment and thus has to withstand a harsh cleaning and hygiene regime.
Thank you very much for the excellent feedback.
simon westley
8 July 2024 16:58
The delivery was prompt and i got regular updates about the package and when it would be delivered
Thank you for taking the time to leave your review.
Sharon Whittingham, Oldham
28 June 2024 15:52
Fast and efficient, just what was needed
Perfect, thank you for taking the time to leave great feedback.
Trusted Customer
20 June 2024 11:40
'Pedestal'
Very quick service and very good price.
Thank you for taking the time to leave great feedback.
Trusted Customer
18 June 2024 09:08
Easy to use
Great to hear, thank you very much for your feedback.
Trusted Customer
14 June 2024 12:19
'Art Table'
Lengthy wait til delivery beyond that initally stated, otherwise good.
Thank you very much for taking the time to leave positive feedback.
Trusted Customer
1 June 2024 07:30
'ImJames'
Adequate
Thank you for taking the time to leave feedback.